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Hamilton Parker
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Terms of Sale

Seal the Deal: Navigating Our Terms of Sale

Revise date 09.01.2022

Credit Line

Orders won’t be released for customers over their prescribed credit line. Credit line subject to change w/o notification.

Deductions and Short Pays

All deductions taken by account customers without written authorization from SELLER will be considered an “Unpaid Balance” and treated consistent with SELLER credit policy.

Returns

Stock Material

Stock material may be returned within thirty (30) days of shipment in quantities no less than the original unit of measure. Only saleable material will be returned for credit. Refunds will be processed within one week of return and will be in the same form as the original payment. The greater of a 20% restocking fee or $250 will be charged on all stock items picked up at the job site. Bagged, powder-based products; liquid products; and pre-mixed grouts are non-returnable.

Special Order or Fabricated Material

Special order items and fabricated items are non-cancellable/ non-returnable, once the item(s) has been ordered from the manufacturer or fabricated by SELLER. The customer is obligated to pay invoice within the terms as stated.

Special Order or Fabricated Material

All material will be subject to a 5% storage fee if not picked up or delivered within 60 days of receipt to Hamilton Parker. An additional 5% storage fee will be added for every 30 days the material is not picked up or delivered. Commercial projects that involve signed contracts will be subject to updated pricing, lead times, and availability if the contract is not signed by all parties within 30 days of the quote. Hamilton Parker will strive to hold pricing whenever possible. All multiyear/multiphase project quotes will be subject to pricing updates unless all materials are purchased at the time of the initial quote. If pre-purchase is an option, storage fees will apply. At ninety (90) days past SELLER’s receipt date, the material will be considered ABANDONED. The customer will still be obligated to pay for the material. SELLER will dispose of the material in the most efficient manner possible – any proceeds received from the sale of ABANDONED property WILL NOT ACCRUE TO THE BENEFIT OF THE CUSTOMER.