Difference between ceramic, porcelain, and glass?

Ceramic tiles are made from natural clay, minerals, and water. They are kiln-fired at lower temperatures compared to porcelain tiles. While ceramic tiles are durable, they are generally softer and less dense than porcelain tiles. Ceramic tiles have higher water absorption rates, which means they are more susceptible to water damage and staining if not properly sealed.

Porcelain tiles are made from finely-ground sand and other natural materials. They are fired at extremely high temperatures, resulting in a denser and less porous product compared to ceramic tiles. Porcelain tiles are highly durable and resistant to scratches, stains, and moisture. They can be a great option for high-traffic areas along with outdoor applications. With low water absorption rates, they are ideal for bathrooms, kitchens, and other areas prone to moisture.

Glass tiles are made from thin pieces of glass that are fused together and then molded into various shapes and sizes. They are non-porous and have extremely low water absorption rates, making them the perfect choice for wet areas such as showers and pool surrounds.

Does Hamilton Parker deliver materials?

Yes, please contact your nearest location for for fees and limitations. We do not deliver outside the state of Ohio.

What is the pick-up process when my items are available?

Before your arrival, please call your sales rep or Customer Service to notify them of your intent to pick up. This allows time for your material to be pre-pulled and ready for you. When you arrive, please stop into customer service where a representative will provide you with any paperwork and instructions on where to park while your vehicle is being loaded.

Does Hamilton Parker do any cutting and bullnosing?

Hamilton Parker’s Columbus location can do simple cuts on tile and porcelain pavers. Please speak with a sales rep for a quote for cutting.

Does Hamilton Parker offer pool tile?

Yes, we offer a wide selection of different colors and styles of glass tile for pools and wet areas.

What is a dye lot?

Please note that there may be slight variations in color from each production of tiles.

Variations occur naturally during the firing process, as the tiles pass through the kiln where temperatures may fluctuate. Temperature differentials can result in slight differences in how glaze reacts, leading to subtle shifts in color tones across tiles.

 

 

Can I return the extra material that was purchased?

Unopened boxes of stock material can be returned within 30 days of purchase for a refund. It’s essential to note that special masonry or stone orders, along with sand and mortar, fall under non-returnable items.

Does Hamilton Parker remove old masonry or stone products and install new ones?

We focus on top-quality products and comprehensive support services. While we do not engage in the removal of old stone or brick from residences, our professional team excels in the installation of select products such as thin brick and cultured stone.

Do I need to purchase any accessories for the installation?

Our installation services are tailored to provide a hassle-free experience. When we handle your stone or brick installation, we ensure all necessary setting materials are included. However, for those considering a DIY project, additional items such as grout bags and trowels may be required. Our knowledgeable masonry experts are available to address any queries regarding installation requirements.

What is the difference between thin brick a full-size brick?

Full size brick is typically around 2 ¼ thick versus a “thin brick” or brick veneer that typically ranges from ½”- ¾”. Full size brick require a strong foundation and structural support such as a footer. This requires a skilled Mason/Brick Layer for installation. Thin brick veneer is light weight and often installed over existing walls or surfaces without the need for a footer. Masons can install this material, we often see DIYers take on the challenge for smaller projects such as a backsplash or accent interior wall. They both have similar aesthetic the difference is the thicker vs. thin profile of the brick. A full size brick naturally wraps a wall at the corner with thin brick we can create that look by providing a corner piece, shaped like an L. Not all manufacturers offer thin brick corners but they do offer an elevated thin brick look when there is a return on the wall. Most Clay thin brick is made as a full size brick and cut down at the factory. The cost is sometimes higher a SF vs. a full size brick. You typically save on the installation part.

What are panelized and per-piece stone systems?

Hamilton Parker collaborates with leading manufacturers to offer an extensive range of stone systems tailored to your needs. Panel systems offer convenient installation options suitable for both interior and exterior applications.

Per-piece designs empower you to customize your project, allowing for the creation of unique visual aesthetics. While versatile, per-piece installations may require skilled tradesmen for optimal results.

What’s the difference between natural stone and cultured? 

Both natural and cultured stone options offer distinct advantages. Natural stone boasts unique colors and textures, ensuring timeless elegance and longevity. In contrast, manufactured stone presents ease of installation and a wide range of design possibilities.

Our dedicated design specialists are equipped to guide you in selecting the most suitable option for your project, considering factors such as budget and location.

Can you use stone veneer on interior and exterior walls?

Yes, the stone veneer we offer at Hamilton Parker can be used both internally and externally. We offer both manufactured stone veneer and natural stone veneer in many different colors and profiles.

The pound per square foot requirement for interior wall applications of veneer masonry can vary depending on factors such as the type of veneer material, the thickness of the veneer, the method of installation, and any local building codes or specifications. However, a general guideline for the weight of veneer masonry on interior walls is listed below.

For interior wall applications of veneer masonry, the weight of the veneer material (such as brick veneer, stone veneer, or manufactured stone veneer) typically ranges from 30 pounds per square foot to 50 pounds per square foot. This weight range includes the weight of the veneer material itself as well as any mortar, adhesive, or other components used in the installation.

It’s important to note that the actual weight per square foot can vary based on the specific characteristics of the veneer material and the installation method. Additionally, the structural capacity of the interior wall and the building codes in your area will dictate the maximum allowable weight for veneer masonry applications.

Before installing veneer masonry on interior walls, it is recommended to confirm the structural integrity of the wall and ensure it can support the weight of the veneer and that the installation meets all necessary requirements for safety.

Note: There are specific guidelines to installation that should be followed we recommend following the National Concrete Masonry Association (NCMA) installation guidelines.

Do I have to seal my brick, stone, concrete or porcelain pavers?

Each material will take to sealants differently. It’s not necessarily a requirement but many desire for specific applications. Example, If you have a thin brick on a backsplash in the kitchen, you may want to seal the brick as it will allow for easier cleanup indoors. Another example would be, if you want a more “wet look” to your concrete pavers, you may opt to seal them with a wet look sealer (matte or clear sealers are offered as well).

It’s important to note that once you seal a masonry material, it will require upkeep to keep it sealed properly especially when outdoors. Its important to test small areas before doing a full application to ensure it works effectively and does not change the color of the product (some may enhance or dull color).

Porcelain Products are too dense with very low absorption rates that they will not take to a sealant. They will often puddle up on the paver and not absorb, making it unnecessary.

What type of mortar is used in between the brick.

These areas are called “Mortar Joints”. There are different techniques and styles to mortar joints. The standard size mortar joint is appx. 3/8” We caution our customers on mortar color selections as it makes up appx. 20% of your wall. A change in mortar can make a big difference. We offer a slew of colored mortar options, but the standard is gray Type N or Type S mortar.

There are many different mortar types offered but the typical options are Type N or Type S. Some of the differences include.

Type N mortar has a medium compressive strength, typically ranging between 750 psi (pounds per square inch) and 1,800 psi.

Type S mortar is a higher-strength mortar compared to Type N, with compressive strengths typically ranging between 1,800 psi and 2,300 psi.

Type N mortar is typically composed of 1 part Portland cement, 1 part lime, and 6 parts sand. It is a versatile mortar suitable for most general masonry applications.

Type S mortar is usually made of 1 part Portland cement, 1/2 part lime, and 4 1/2 parts sand. It contains a higher proportion of Portland cement, which contributes to its increased strength.

Recommended Applications:
Type N mortar is commonly used for general masonry projects, including exterior and above-grade walls, as well as for structures where moderate strength is sufficient.

Type S mortar is recommended for applications requiring higher strength and durability, such as below-grade masonry work, foundations, retaining walls, and load-bearing structures.

Note: There are many other Mortar options available, Type N and Type S are the most common types of mortar in masonry construction.

 

What is the difference between belt, chain, and jackshaft drive garage door openers?

Chain drive openers are the most common type of opener. They utilize a chain to push or pull, a trolley that lifts and lowers your door. They can be noisier than others due to the metal-on-metal contact created when operating. Newer models often have soft-stop and soft-start technology that will reduce the noise output. If you have a detached garage, you do not necessarily need anything more than a standard chain drive.

Belt drive openers are very similar to chain drive but use a belt rather than a chain. The belt can be made of fiberglass, polyurethane, or steel-reinforced rubber and will be quieter due to the lack of metal-on-metal contact. The belt drive models are more expensive than their chain drive counterparts but are just as durable. If you have an attached garage that sits below a bedroom you could benefit from this quieter option.

A jackshaft system will mount on the wall beside the door, rather than hang from the ceiling. the motor will drive pulleys and cables that then turn the torsion bar to raise the door. When reversed, the cable tensions loosens, and the door will lower. These are the most expensive of the opener options, however, they will have the quietest operation and provide more storage space in the garage.

If you live in an area with frequent power outages the battery back-up may be a very important option.

What is included with my new garage door purchase from Hamilton Parker?

All newly purchased doors come complete with tracks, springs, hardware, panels, and weather sealing designed for exterior application. Additionally, select garage door models offer optional decorative hardware enhancements available for supplemental purchase, providing customers with customizable options to elevate their door aesthetics.

Can I place a special order for my garage door?

Absolutely! If your home features a hexagonal or arched opening, we’ll gladly facilitate a special order for you. In such cases, we’ll ensure to include additional stop mold weather stripping, which is crucial, particularly for special order or non-white doors, as we don’t typically stock the stop mold for these variants. Any door can be customized to include or exclude windows. However, not all window styles are available on all door models. Windows are an additional cost as they are considered an addition or upgrade to a door.

Do you offer installation services? Will you install garage doors or openers purchased elsewhere?

Our installation services are exclusively available for products purchased from our Columbus or Delaware locations. Our comprehensive installation service covers the removal and disposal of your current door, along with the installation of new tracks, springs, hardware, and panels. Additionally, if required, we’ll handle the reconnection of your existing opener, ensuring a seamless transition to your new garage door.